European internet 'running 25% slower than advertised'

Customers across Europe are getting broadband speeds 25% slower on average than that advertised by their service providers, a European Commission report says.

The study suggests the average speed in Europe is 19.7Mbps.

Service providers routinely advertise speeds "up to" a certain amount, which most consumers will not get.

The EU wants to get all households on speeds of at least 30Mbps by the end of 2013 and half on 100Mbps by 2020.